Privacy Policy

1. Information We Collect
We may collect the following types of information:

Personal Information

Your name, email address, phone number, and other contact details
Payment and billing information (processed securely through third-party platforms)
Any information submitted through contact forms or consultation requests
Storytelling Content

Audio, video, and written content captured during sessions
Transcripts, family photos, or legacy-related materials
Technical Information

IP address, device type, browser type
Website activity and usage data (through analytics tools)
 
2. How We Use Your Information
We use your information to:

Deliver and personalize your storytelling experience
Communicate with you about sessions, updates, and offerings
Process payments securely
Improve our services and website functionality
We do not sell or share your personal data with third parties for advertising purposes.

 
3. How Your Stories Are Handled
Your story is personal, and your trust is essential. We handle storytelling content with care and confidentiality:

Files are securely stored with encryption and access controls
Legacy content is only shared with individuals or family members you authorize
You may request edits or deletion of your story content at any time
 
4. Your Choices and Rights
You may:

Request a copy of your stored data
Ask us to update or delete your information
Unsubscribe from emails at any time by using the link provided
Contact us directly to manage your privacy preferences
To make a request, email us at [email protected]

 
5. Third-Party Services
We use secure, trusted third-party services to support our operations, including:

Payment processing (e.g., Stripe)
Scheduling (e.g., Calendly or other booking tools)
Analytics (e.g., Google Analytics)
Cloud storage and hosting
All third-party providers are selected for their security practices and compliance with privacy standards.

 
6. Data Security
We take appropriate measures to protect your data:

Secure servers and encrypted storage
Limited internal access to sensitive materials
Regular backups of your legacy archives
Despite best efforts, no online system is 100% secure. If a data breach ever occurs, we will notify affected users promptly and transparently.

 
7. Changes to This Policy
We may update this Privacy Policy as our services evolve. Updates will be posted on this page with a revised effective date. We encourage you to review it regularly.

 
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:

[email protected]
Infinite Us, Marina del Rey, CA 

We may update this Privacy Policy from time to time. Any changes will be reflected here with a new effective date.